Policies and Procedures

• Privacy Policy

Information we keep - For the purpose of handling your inquiries and orders, we collect your information - name, email, phone number, and address. In addition, we keep a record of the product pages you visit. We also keep a record of your past orders, your addresses, and your wish lists.
What we do with this information - We need to share your order and name/phone-number/address details with our courier partner. The product-page visit information is for your purpose. We do NOT use it to direct your experience of the site, nor are your prior orders used for this purpose. We do not send any promotional emails except with your explicit permission. We do NOT share any information with anyone else, except where noted above.
We use the aggregated information (i.e., information from all users) on product page-visits and cart/order details to improve the overall site behavior and our sales efforts.



• Copyrights & Trademarks

The wordmark "DwaarPe" belongs to DKOP Labs Private Limited. The term "Anyaadi" refers to our manufacturing unit, and is under wordmark approval. All other trademarks are the property of their respective owners.
We own the rights to the information on these pages - names of products, their descriptions, ingredients, prices, and other promotional and informational data. Please ask for permission before disseminating this information at other places.



• Delivery, Returns & Refunds

Delivery is initiated once we receive payment. We make reasonable efforts to deliver the material on time - 2-4 days in the radius of 200km from Noida, 3-10 days at other places. Rarely, due to circumstances outside our control, deliveries may be delayed. We send you tracking information once the order is handed over to our courier agency, which can be used to track the package.
In case you are dissatisfied with the product, we will attempt a return and refund. This can be done only within 48 hours of receiving the package. Ideally, the product must be in the state it is sent/delivered, for us to do this. In case of damage during transit, we will bear the cost of return and refund. In all other cases, the return cost will be borne by you, the customer. Refunds will be initiated only when the product reaches us.



• Disclaimers on Health & Safety

Natural products are generally safe and healthy. However, some people may experience allergies to the natural compounds, and you MUST test each product in small amounts before using them regularly and frequently. Please stay within the amounts and frequency prescribed. In case of allergy, contact your doctor immediately. We cannot take responsibility or liability for any harm you experience from the use of these products.



• Thanks

All that said, we are deeply grateful to you for visiting our site and buying/using our products. Our labour of love is well rewarded by your patronage. We are encouraged to better ourselves with every comment and message, with every purchase and use.
We are also thankful to the thousands of unknown and unsung people who have created these formulations over the ages. We draw upon their experience to bring you these products, and hope they serve your needs well.
We are also grateful to the creators of the hundreds of software products and platforms that make it possible for us to reach you with our message and our products. Just a few of them - Django, Python, Heroku, Udemy, Postgres, MySQL, Coding For Entrepreneurs, GTmetrix, PageSpeed, Digital Ocean, Lets Encrypt, Bootstrap, JQuery, Popper.js, AWS, Wikipedia, Git, StackOverflow, Ubuntu, Linux, GNU ...